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My husband and I bought our first hot tub in March 2022 this year. We have been extremely happy with the excellent service and install. We have phoned the store now and then with questions about maintaining our tub.

The staff have always been very helpful and kind. We are thrilled with Arctic spas and even recommended them to our good friends who are now the happy owners of a spa as well. 😊

Lisa Chambers

Kelowna, BC 

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We moved to Kelowna from Ottawa where we had an Arctic Spa for 10 years and were extremely pleased with it.

Once in Kelowna, we ordered a new Arctic Spa (in 2020) and are enjoying it as much and more as we did in Ottawa.

Arctic Spa is a Canadian company and makes hot tubs for Canada and Canadian weather. We love our hot tub and use it as often as we can.

The sales portion (Verne) was very pleasant and went smoothly.

We have had no issues with our hot tub and any after sales service with Arctic Spa has been easy and straight forward. They are very helpful and always happy to advise on proper care and maintenance.

We highly recommend Arctic Spa and their hot tubs.

Chris Boyle

Kelowna, BC 

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Entire purchase process was easy. No pressure, detailed explanation of all the features available. Hot tub arrived ahead of promised date, had regular communication from the service team.

Install team was on time, professional and friendly. Great expansion of what is required for maintenance. Went with the salt water system, it is so easy to maintain tub cleanliness and love the app.

Would definitely recommend talking to the team before buying any other hot tub.

Frank

Kelowna, BC 

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Dave and I are thrilled with our new hot tub purchased at Arctic Spa Kelowna! The staff are all exceptional, and provided top notch service. We really appreciated Selma, Vern and Morgan’s assistance with our sales, installation and service needs.

We highly recommend seeking out this store and team for all your hot tub inquiries !

Gail Brown

Kelowna, BC 

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We decided to go with Arctic Spas Kelowna, because they have been excellent in supporting us in person and by phone with our first (2011) Arctic Spa hot tub, even when bought elsewhere and located away at our summer cabin.

Always fantastic service and availability from Vern, and Ian in Kelowna. Now we bought our second hot tub for our residence, this time at Arctic Spas Kelowna. We are still very happy with their delivery, installation and follow up support.

We are now enjoying 2 Arctic Spa products with Spa Boy on the newer one. We have much confidence in Arctic Spas Kelowna.

Pieter Matthijsse

Kelowna, BC 

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WI broke my back years ago and my Arctic Spa Tundra has been essential with my recovery. The staff at the Kelowna store were amazing from sales staff to the install crew If you’re looking for a hot tub I highly recommend ArcticSpas.

Easy maintenance, low costs to run and maintain and so good on a sore body. A masseuse in your backyard

Cameron Morneau

Kelowna, BC